Right of Withdrawal Policy

Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial activities nor to their self-employed professional activities.

Register for Free Seminars / Events

This does not create any obligations on the part of the customer. However, we ask that you notify us of any cancellation or withdrawal as early as possible so that we can ensure the seminar runs as smoothly as possible for the remaining participants.

Seminar Reservations Subject to a Fee

The provisions governing the right of withdrawal and return for distance sales contracts are based on Section 312b, para. Section 3(6) of the German Civil Code (BGB) does not apply to services. This means that there is no two-week right of withdrawal or return. The cancellation policy for our seminars and training courses can be found in our Terms and Conditions.

Other Products and Services Subject to a Fee

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.

To exercise your right of withdrawal, you must notify us (TSY Dunemann--Pfahl GbR, Marienweg 17, 41363 Jüchen-Damm, Phone: 021828864181, Email: info@traumasensiblesyoga.de) by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though this is not required. You may also exercise your right of withdrawal online at https://www.traumasensiblesyoga.de/vertrag-widerrufen/. If you use this online feature, we will immediately send you a confirmation of receipt on a durable medium (e.g., via email) containing information about the content of the notice of withdrawal, as well as the date and time of its receipt.

To comply with the cancellation period, it is sufficient for you to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

Consequences of the Revocation

If you cancel this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods. You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

Sample Cancellation Form

If you wish to cancel the contract, please fill out this form and return it.

TSY Dunemann--Pfahl GbR
Marienweg 17
41363 Jüchen-Damm
Email: info@traumasensiblesyoga.de

I/we hereby cancel the contract I/we entered into for the purchase of the following goods (description, order number if applicable, and price):

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Ordered on (date):

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Received on (date):

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Consumer's name and address:

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Date:

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Customer's signature (only for written cancellations):

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